Return & Refund Policy
We accept returns for both defective and non-defective products within 30 days of delivery, provided the items meet the conditions below.
Return Eligibility
We accept returns for both defective and non-defective products within 30 days of delivery.
- Products must be returned in new, unused, and unopened condition.
- Packaging must be original and factory-sealed.
- For hygiene and safety reasons, opened or used food supplements cannot be accepted for return, unless the item is defective or incorrect.
Return Timeframe
30 days from delivery
You have 30 calendar days from the date of delivery to initiate a return. Returns requested after this period may be refused.
Return Conditions
To be eligible for a return, items must meet the following conditions:
- New, unused, and unopened condition.
- Original and factory-sealed packaging.
Return Process For UK Orders
To initiate a return, please generate and print a return label using the link below.
Generate your return label:
Generate Return Label
Exchanges
We accept exchanges for eligible products returned in new and unopened condition, subject to stock availability.
Refund Policy
Refunds are issued only once the returned item has been received and inspected.
- Refunds are processed to the original payment method
- No restocking fees are charged
| Payment Method | Refund Processing Time |
|---|---|
| Card Payments | 5–10 business days |
| PayPal | 2–3 business days |