Cookie Policy

Cookie Policy

This Cookie Policy explains how Healer Labs London uses cookies and similar technologies on our website. It complies with UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

By using our website, you consent to the use of cookies as described in this policy. You may adjust your cookie preferences at any time through your browser settings.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the site to remember your preferences, improve functionality, and provide insights into how the website is used.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable features such as secure checkout, page navigation, and customer login.

2.2 Performance & Analytics Cookies

These cookies help us understand how visitors use our website, allowing us to improve performance and user experience. Examples include:

  • Google Analytics
  • Shopify analytics tools

These cookies collect aggregated, anonymous data such as page views, traffic sources, and browsing patterns.

2.3 Functional Cookies

These cookies remember choices you make (such as language or location) and enhance personalisation.

2.4 Advertising & Targeting Cookies

We use cookies from third-party advertising platforms to deliver relevant ads and measure performance. These include:

  • Google Ads
  • Meta (Facebook/Instagram)
  • TikTok Ads

These cookies may track your browsing behaviour across websites to build an interest profile.

Note: No personally identifiable information is shared without explicit consent.

3. Third-Party Cookies

Some cookies are placed by trusted third-party services integrated with our site, such as:

  • Shopify platform cookies
  • Analytics providers
  • Advertising partners
  • Payment processors

These third parties may use cookies to deliver services on our behalf. They may also collect data in accordance with their own privacy policies.

4. Cookie Consent

When you first visit our site, you will be presented with a cookie banner allowing you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customise your cookie preferences

You may withdraw your consent at any time by adjusting your browser settings or clearing cookies.

5. How to Manage Cookies

You can control or delete cookies through your browser settings. Below are links to commonly used browsers:

Please note that disabling cookies may affect website functionality and your shopping experience.

6. How Cookies Relate to Personal Data

Some cookies may collect data that is classed as personal information. Any such data is processed according to our Privacy Policy and UK GDPR rules.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. The updated version will always appear on this page.

8. Contact Us

If you have questions about this policy or about how we use cookies, please contact us:

Email: info@healerlabs.co.uk
Phone: 07535 852256
Address: Newminster House, 27–29 Baldwin Street, Bristol, BS1 1LT, United Kingdom

— Team Healer Labs